Support
Kaivos is an AI accountability mentor that texts you. If anything isn't working or you have a question, reach us at support@kaivos.app and we'll help.
How Kaivos works
After you set up your plan, Kaivos texts you over iMessage — a daily prime, an evening check-in, and a nudge the moment you start to drift. It remembers what you told it so the conversation always picks up where you left off.
Manage or cancel your subscription
From the app (Apple): open the iPhone Settings app → tap your name → Subscriptions → Kaivos → cancel or change your plan. Cancelling before the trial ends means you're never charged.
From the web: manage billing anytime from your account or cancel here.
Restore a purchase
If you reinstalled or switched devices, open Kaivos and tap Restore Purchases on the plan screen to bring back your subscription.
Stop the texts
Reply STOP to any Kaivos message and we'll stop texting you immediately. Reply START to turn them back on.
Delete your account & data
You can erase everything Kaivos has stored about you — your profile, messages, and the memory it built. Reply DELETE to any Kaivos text, or email support@kaivos.app from your account email. We permanently delete your data within 30 days and confirm when it's done.
Billing questions
Charges appear from Apple for in-app subscriptions. For a receipt, refund request, or any billing issue, email support@kaivos.app — for App Store purchases, refunds are handled by Apple at reportaproblem.apple.com.
Privacy & terms
See our Privacy Policy and Terms. Kaivos is for adults 18 and older.